House rules

What separates my business from other hosts is the nanny-stateness.

We watch your admin logins and check against IPinfo to make sure it isn’t someone who shouldn’t have access. A login to wp-admin sends us an alert, we read the account’s role first, and we look up the address when an account that can change the site isn’t one we recognize.

We block migrations away until we’re able to scrub user data and licenses. If a migration plugin gets switched on here, it’s switched off again right away, and nothing is deleted. When you want to leave, ask us and we’ll move the site for you: free up to 10 GB, with our accounts and licenses taken out first.

We make recommendations on things like multiple users with one account and other best practices and keep protecting users against themselves, especially with regards to least privilege and concepts regular users just don’t understand – they will always insist that all 20 people in the org should be admins.

We’re upfront about the approach, which is more ‘grumpy IT manager in fortune 500 company’ than ‘web host that will happily let you nuke your own site’.

I’m happy to be the bad cop (with a smile).