Understanding Our Billing Cycles and Payment Terms

Simple, Transparent Billing for Your Agency

At WebOps Hosting, we believe in making billing as straightforward as possible so you can focus on growing your business. As a reseller partner, you'll benefit from our transparent pricing and automatic 25% discount on all services.

Billing Cycle Options

We offer flexible billing cycles to match your business needs:

Monthly Billing

  • Charges processed on the 1st of each month
  • 30-day payment terms
  • 25% reseller discount applied automatically
  • Easy scaling as your client base grows

Annual Billing

  • Get 2 months free with annual prepayment
  • 25% reseller discount applies on top of the annual savings
  • Example: A $25/month service would be:
    • Regular annual price: $250 (10 months × $25)
    • After 25% reseller discount: $187.50/year
  • Simplified accounting with once-yearly payments

Understanding Your Invoice

Your invoice includes:

  • Detailed service descriptions with date ranges
  • Regular service price
  • Applied 25% reseller discount shown as "Client Discount"
  • Subtotal and final amount due
  • Payment history section
  • 30-day payment terms from invoice date

Sample invoice showing service description, client discount, and payment terms

Sample invoice showing the 25% client discount applied automatically to all services

Accessing Your Billing Portal

WHMCS client area billing section showing main navigation and billing overview

Access your invoices, payment methods, and billing history through the client portal

Managing Payment Methods

Payment methods page showing credit card, PayPal, and bank transfer options

Securely store and manage your preferred payment methods

Agency Account Overview

Agency billing dashboard showing multiple services and total amounts

View and manage all your client services from a single dashboard

Available Payment Methods

We accept multiple payment methods for your convenience:

  • Major credit cards (Visa, MasterCard, American Express)
  • Direct bank transfers
  • PayPal for business

Payment Terms

  • 30-day payment terms from invoice date
  • Invoices generated on the 1st of each month
  • Due dates clearly shown on each invoice
  • Complete transaction history tracked on each invoice

Need Assistance?

Our billing support team is available to help you:

  • 7 days a week, 9 AM to 5 PM
  • 24/7 emergency support available
  • Email: support [at] webops [dot] host
  • Support ticket system: Submit a Ticket

Have questions about billing or need to discuss payment arrangements? Contact our billing team today. We're here to ensure your experience as a reseller partner is smooth and profitable.

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