Privacy Policy

This privacy policy was last changed on September 3, 2024, last checked on September 3, 2024.

1. Introduction

In this privacy statement, we explain what we do with the data we obtain about you via https://www.webops.host and during the course of providing our services. We recommend you carefully read this statement. In our processing, we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

2. Purpose and Categories of Data

Categories of personal information to be collected and the purpose for which the categories shall be used.

We use your data for the following purposes:

  • Contact - Through phone, mail, email and/or webforms
  • Payments
  • Registering an account
  • Newsletters
  • To support services or products that a customer wants to buy or has purchased

3. Disclosure Practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

4. How We Respond to Do Not Track Signals & Global Privacy Control

Our website does not support Do Not Track (DNT) or Global Privacy Control (GPC) signals.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. Key points about our cookie usage include:

  • We use essential cookies for website functionality
  • We use analytics cookies to improve our services (with your consent where required by law)
  • We use advertising cookies to provide personalized content and ads (with your consent where required by law)

We have concluded a data processing agreement with Google. Google may not use the data for any other Google services. The inclusion of full IP addresses is blocked by us.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed. We also require that our service providers, business partners, and advertisers use appropriate risk-based controls to protect personal data.

7. Third-Party Websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to This Privacy Statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and Modifying Your Data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us via our Contact page. You have the following rights:

9.1 You have the following rights with respect to your personal data

  • You may submit a request for access to the data we process about you.
  • You may object to the processing.
  • You may request an overview, in a commonly used format, of the data we process about you.
  • You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

10. Collection of Personally Identifiable Information (PII) about Children

We do not knowingly collect personal data about anyone under 18 without permission from their legal guardian. To protect children's privacy, we:

  • Require parental consent for users under 18
  • Limit the amount of data collected from users identified as minors
  • Provide mechanisms for parents to review, modify, or delete their children's data

Please contact us immediately if you believe we have collected information from a child without proper consent.

11. No Sale of Personal Data

We do not sell personal data.

12. Disclosures to Others

We disclose personal data:

  • to processors and affiliated companies to operate our business and deliver services, including but not limited to providing security services, payment processing, and customer support; conducting contests and surveys; and performing other activities related to our business and services.
  • to business partners to offer some services, such as email and payment processing.
  • to marketers and advertisers who create personalized marketing and advertising messages.
  • to comply with law enforcement and other legal requests, protect our legal rights, prevent harm to us or others, and enforce our policies and contracts.
  • If we sell some or all of our assets or merge with a third-party, we may transfer relevant personal data to the buyer or new company.

13. Controller

When you use services offered by WebOps Hosting, the data controller will be Ryan Davis, LLC.

14. Legal Basis for Individual Processing Activities

We use personal data primarily to provide you the services you request. We also use personal data to comply with our legal obligations and protect our legitimate interests, including providing you personalized services, communicating with you, improving our services, and detecting fraudulent and illegal activity. With your prior consent, we also may use your personal data to send you marketing materials and offers.

15. Storage

We store personal data on our own systems and with trusted service providers, including UpCloud, Wasabi, and Amazon Web Services.

16. International Transfers

We transfer personal data internationally to operate our business and provide services. We comply with applicable law when making international transfers.

17. Length of Retention

We retain personal data for our business needs and to comply with law. Specific retention periods vary based on the type of data and purpose of processing:

  • Account information: Retained for the duration of your account plus 2 years after account closure
  • Transaction data: Retained for 7 years for tax and accounting purposes
  • Communication logs: Retained for 2 years
  • Marketing data: Retained for 2 years after your last interaction with our marketing communications

If we no longer need personal data, we will either delete it or de-identify it so that it no longer identifies a specific person.

18. Legal Basis for Processing

We process personal data with your consent, to fulfill our contract with you, based on our legitimate interest, or other lawful bases. The specific basis of processing depends on the services you are using, the data being processed, the place where the processing occurs, and the place where you live. If you have questions about our basis for processing your personal data, please contact us.

19. International Data Transfers

Personal data you provide may be transferred from your country to the United States or to another country where we do business. We make these transfers when necessary to provide our services, to perform our contract with you, or when we have your consent to transfer your personal data to another country.

20. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our compliance with data protection regulations. You can contact us for any privacy-related inquiries or concerns.

21. Privacy Impact Assessments

For high-risk processing activities, we conduct Privacy Impact Assessments (PIAs) to identify and minimize data protection risks. These assessments help us ensure that we're taking appropriate measures to protect your privacy.

22. Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. This notification will include:

  • The nature of the personal data breach
  • The likely consequences of the breach
  • The measures we're taking to address the breach and mitigate its possible adverse effects
  • Contact details for further information

23. Your Right to Erasure ("Right to be Forgotten")

In certain circumstances, you have the right to request the erasure of your personal data. This is also known as the "right to be forgotten." You can exercise this right by contacting us, and we will delete your personal data without undue delay, provided that:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw your consent (where consent was the basis for processing)
  • You object to the processing and there are no overriding legitimate grounds for continuing the processing
  • The personal data was unlawfully processed
  • The personal data must be erased to comply with a legal obligation

We may deny your request for erasure if the processing is necessary for exercising the right of freedom of expression and information, compliance with a legal obligation, performance of a task carried out in the public interest, or for the establishment, exercise, or defense of legal claims.

24. Contact Details

WebOps Hosting
600 North Broad Street, Suite 5 #3601, Middletown, DE 19709
United States of America

Website: https://www.webops.host
Email: click here
Phone number: (302) 219-4769‬