Google Workspace Migration and Support
Our Google Workspace Support and Data Migration Service provides expert assistance to users of Google Workspace products. We provide a smooth transition to Google's email platform by overseeing the migration of your emails, updating relevant DNS records and providing ongoing support as needed to ensure minimal disruption while ensuring that all data is secure and safe.
As the first step in the migration process, we produce a comprehensive plan that outlines the steps needed to complete the migration and any associated risks. It will also provide guidance on how to handle any problems that may arise along the way. Once we've agreed on the plan, we sign up for the Google Workspace free trial, create the required users and email addresses and begin importing emails.
Once the users have confirmed that all the email has been migrated, we update the DNS records to direct mail to Google's servers. We then make ourselves available 24/7 to provide quality support in case of any issues, enabling users to make the most of their Google Workspace experience.
With our experience and expertise with the full range of Google services, you can rest assured that your business has the support it needs to succeed in your move to The Cloud.
We agree on a comprehensive plan that outlines the steps needed to complete the migration and any associated risks. Pay particular attention to the "Action Required" column, which describes what we propose be done with inactive email addresses.
Google Workspace offers a free trial so when the account is created, there is no need to pay right away. You can sign up for the free trial or we can do it on your behalf.
To prevent someone else using your domain with Google Workspace, Google requires verification. Just click the "I'm ready to protect my domain" link and send the DNS record that they provide to us, we'll take care of it.
If we didn't set up the account, we need a user to be created and assigned the "Super Admin" role. Once created, we create other users as required.
To allow Google Workspace to connect to your current email mailbox, we reset your current email passwords to a new, strong password which is shared with users via temporary secure file share.
Other than the updated password, everything remains the same with the current email accounts as the import process begins.
With regular updates including screenshots of progress as a percentage of completion, you always know where things stand overall and on a per user basis.
Once the migration is completed, all users are invited to log into Google Workspace to confirm that emails were migrated successfully and everything is in order.
Before the end of the free trial, we change the user created for our support technician to "Non-Licensed", so there is no monthly cost associated with an additional active Google Workspace user.
We point email traffic to Google Workspace and authorize Google to deliver email on behalf of the domain by configuring the appropriate MX, SPF, DKIM and DMARC records.
We perform one last import to import any emails that arrived while the DNS records were propagating across the Internet. At this point, all users' emails are in their Google accounts and new emails are being delivered there.
We provide ongoing assistance with Google Workspace to address any issues that may arise, performing any administrative tasks that may be required.
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