Acceptable Use Policy (AUP)

Introduction

This Acceptable Use Policy ("AUP") outlines the acceptable use of WebOps Hosting services. By using our services, you agree to comply with this AUP. Our goal is to provide a safe, reliable, and secure environment for all users, and we appreciate your cooperation in adhering to these guidelines.

Prohibited Activities

1. Spam and Unsolicited Email

You may not use our services to send spam or any form of unsolicited bulk email. This includes, but is not limited to, the sending of commercial advertisements, informational announcements, or any other message that a recipient has not explicitly agreed to receive. Examples of unsolicited email include, but are not limited to:

• Mass mailing to recipients who have not opted-in to receive such communications.
• Emailing recipients without providing an opt-out mechanism.

2. Illegal Activities

You may not use our services for any illegal activities or to promote or facilitate such activities. This includes, but is not limited to:

• The distribution of child pornography or obscene content.
• The sale or distribution of illegal substances or goods.
• Engaging in activities that promote or facilitate any illegal behavior.

3. Offensive Content

You may not use our services to host, display, or distribute content that is unlawful, offensive, harmful, or otherwise objectionable. This includes, but is not limited to:

• Content that promotes hate speech, violence, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age.
• Content that could be considered defamatory, libelous, or invasive of another person's privacy.

4. Resource Abuse

You may not engage in activities that abuse or excessively consume resources to the detriment of other users or the stability of our services. This includes, but is not limited to:

• Excessive use of CPU, memory, or other server resources.
• Running background processes that significantly impact server performance.
• Using our services for activities that interfere with or disrupt the services provided to other users.

Security

1. Account Security

You are responsible for maintaining the security of your account, including using strong passwords and regularly updating your software. You may not engage in activities that compromise the security of our services or other users, including:

• Unauthorized access to our services or systems.
• Circumventing user authentication or security of any host, network, or account.

Enforcement Actions

1. Response to Violations

We reserve the right to take appropriate actions in response to violations of this AUP. Depending on the severity of the violation, actions may include, but are not limited to:

• Issuing a warning to the user.
• Temporarily suspending the user's account.
• Terminating the user's account.

For minor violations, we typically issue a warning before taking more severe actions. However, we reserve the right to suspend or terminate accounts without notice in cases of severe or repeated violations.

2. Appeal Process

If you believe your account has been unjustly suspended or terminated, you may submit an appeal through our support contact page. We will review your case and respond as promptly as possible.

Third-Party Services

Our services may integrate with or rely on third-party providers. We are not responsible for issues or disruptions caused by third-party services. By using our services, you acknowledge and agree that your use of third-party services is subject to their own terms and conditions.

Governing Law

This AUP is governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Delaware for any disputes arising out of or relating to this AUP.

Policy Updates

We reserve the right to update this AUP at any time. Significant changes to the policy will be communicated to users via email or by a notice on our website. Your continued use of our services after any such update constitutes your acceptance of the revised policy.

Conclusion

We are committed to providing a secure and reliable service for all users. By adhering to this Acceptable Use Policy, you help us maintain a positive environment for everyone. Thank you for your cooperation.