Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") governs the use of WebOps Hosting's services and applies to all customers, users, and visitors of our hosting platform. By using our services, you agree to comply with this policy.

WebOps Hosting is committed to providing a safe, secure, and reliable hosting environment for all customers. This policy outlines the acceptable use of our services and activities that are prohibited.

2. Prohibited Activities

You may not use our services to engage in any of the following activities:

• Violating any applicable local, state, national, or international law
• Distributing or transmitting illegal materials
• Engaging in fraud, money laundering, or other financial crimes
• Harassment, stalking, or threatening behavior
• Child exploitation or distribution of child pornography

• Attempting to gain unauthorized access to our systems or networks
• Distributing malware, viruses, or other harmful code
• Conducting port scans, security scans, or vulnerability assessments
• Interfering with or disrupting service to any user, host, or network
• Distributed Denial of Service (DDoS) attacks or participation in such attacks

3. Content Standards

All content hosted on our servers must comply with the following standards:

• Content that is defamatory, libelous, or slanderous
• Content that infringes on intellectual property rights
• Adult content, pornography, or sexually explicit materials
• Hate speech, discriminatory content, or content promoting violence
• Content that violates privacy rights or contains personal information without consent
• Content that promotes illegal activities or substances

You are solely responsible for all content hosted on your account. WebOps Hosting does not pre-screen content but reserves the right to remove content that violates this policy.

4. Security Requirements

Customers must maintain adequate security measures for their hosted applications:

• Keep all software, plugins, and themes updated to the latest secure versions
• Use strong, unique passwords for all accounts and databases
• Implement appropriate access controls and user permissions
• Regularly backup your website data and files
• Monitor for security vulnerabilities and address them promptly
• Use SSL/TLS certificates for all websites

5. Resource Usage

Customers must use resources responsibly and within the limits of their hosting plan:

CPU and Memory Usage

• Scripts and applications must not consume excessive CPU resources
• Memory usage must remain within plan limits
• Long-running processes must be approved in advance
• Cron jobs must be scheduled appropriately to avoid resource conflicts

Storage and Bandwidth

• Storage usage must remain within allocated space
• File storage for backup purposes only (not file distribution)
• No streaming media or file sharing services
• Bandwidth is unmetered for normal website operations

Website Traffic and Pageview Monitoring

All shared WordPress hosting plans include pageview limits measured through Independent Analytics. These limits are designed to ensure fair resource allocation across our infrastructure:

• Pageviews are measured using Independent Analytics, which tracks real human visitors
• Automated traffic, bots, and spam requests are automatically filtered and do not count toward your limits
• We will notify you if you consistently exceed your plan's pageview allocation
• You may upgrade your plan or purchase additional pageviews at any time
• Excessive traffic that impacts server performance may require plan adjustment or optimization

Analytics Data Access

We may access your Independent Analytics data to:

• Verify compliance with your hosting plan's pageview limits
• Provide customer support and troubleshoot issues
• Optimize server resource allocation
• Investigate potential abuse or policy violations

We will not share your analytics data with third parties or use it for any purpose beyond service delivery and support.

6. Email Policies

Email services must be used in compliance with anti-spam laws and best practices:

• No unsolicited commercial email (spam)
• Compliance with CAN-SPAM Act and other applicable laws
• Valid unsubscribe mechanisms in all marketing emails
• No phishing, spoofing, or fraudulent email activities
• Rate limits on outgoing email to prevent abuse
• Proper authentication (SPF, DKIM, DMARC) configuration

7. Intellectual Property

Customers must respect all intellectual property rights:

• No hosting of copyrighted material without proper licensing
• No distribution of pirated software, movies, music, or other media
• Respect for trademarks, patents, and trade secrets
• Compliance with DMCA takedown requests
• Proper attribution for open source and creative content

8. Enforcement

WebOps Hosting reserves the right to enforce this policy through various means:

• Warning notices for first-time minor violations
• Temporary suspension for serious violations
• Immediate termination for severe violations
• Content removal without notice for illegal content
• Cooperation with law enforcement agencies

Customers may appeal enforcement actions by contacting our support team. All appeals will be reviewed within 5 business days.

9. Reporting Violations

If you believe someone is violating this policy, please report it to us:

• Email: abuse [at] webops.host
• Include specific details about the violation
• Provide evidence when possible
• We will investigate all reports promptly

10. Contact Information

For questions about this Acceptable Use Policy or to report violations: