24/7 Expert WordPress Support
Live Chat
Get instant help through our live chat system. Perfect for quick questions and immediate assistance during your work day.
Available
24/7 – Always online
Response Time We usually respond under 2 minutes
Start Chat
Email Support
Send detailed questions or attach screenshots. Great for non-urgent issues or when you need a paper trail.
Email Address
support [at] webops.host
Response Time
1 hour (business hours)
4 hours (nights/weekends)
Send Email
4 hours (nights/weekends)
Phone Support
Prefer to talk? Call us for urgent issues or when you need to walk through something step-by-step with a real person.
Phone Number
1-302-219-4769
Available
Monday–Friday
9 AM – 5 PM EST
Call Now
9 AM – 5 PM EST
Frequently Asked Questions
Unlike typical hosts, we offer true 24/7 emergency response with direct access to WordPress experts - no queues, no chatbots, no ticket limits. Our average response time is under 15 minutes, and we handle everything from security to performance optimization. Plus, we're built specifically for agencies with white-label support and included premium licenses.
We take action on emergency issues immediately, 24/7/365. Our average initial response time is under 15 minutes, with most issues resolved within an hour. For complex problems, we provide continuous updates throughout the resolution process.
We handle the entire migration process at no cost, typically completing transfers within 24-48 hours with zero downtime. This includes security hardening, speed optimization, and email hosting transfers. If you're not satisfied, we'll even migrate you back to your previous host for free.
Our enterprise-grade security includes real-time malware detection, automated updates, WAF protection, and instant malware removal. We maintain secure backups in multiple locations and provide immediate cleanup of any security incidents at no extra cost.
Yes, we continuously monitor and optimize site performance, including server-level caching, image optimization, and database cleanup. We also provide detailed performance reports and recommendations for further improvements.
