Frequently Asked Questions
Our Managed WordPress Hosting provides a strong foundation of security. The Security Assurance Service elevates that protection, proactively identifying and addressing vulnerabilities that standard hardening might miss. Think of it as the difference between a home security system and a dedicated security team.
The Security Assurance Service is comprehensive. It targets misconfigurations, outdated software, weak encryption, vulnerabilities in web applications, and more. Our goal is to minimize your website's attack surface as much as possible.
Our team monitors your site 24/7 and responds to critical security alerts within 30 minutes. For non-critical issues, you'll receive a response within 4 hours with a clear action plan.
Absolutely! Our service includes dedicated support for reviewing external audit findings and resolving any flagged security concerns. This saves you time and ensures expert remediation.
Our detailed reports cover vulnerability scans, software updates performed, content and comments made, backups made, uptime monitoring statistics, SSL certificate status and a summary of website analytics. You'll have clear visibility into your website's current state and actions taken.
Yes, our team provides emergency malware removal and security restoration as part of the Security Assurance service. We'll clean your site, strengthen defenses, and implement monitoring to prevent future attacks.
