WebOps Hosting WebOps Hosting
    • Login
    • Register
    • Forgot Password?
  • Home
  • Plans & Pricing
  • Support
    • Help CenterHow can we help?

    • 24/7 Support
    • Open Ticket
    • Start Chat (Opens in New Tab)
  • About Us
  • Get Started
    • Login
    • Register
    • Forgot Password?
  • Home
  • Plans & Pricing
  • Support
    • Help CenterHow can we help?

    • 24/7 Support
    • Open Ticket
    • Start Chat (Opens in New Tab)
  • About Us
  • Get Started

Professional Email Setup Guide

Get your business email up and running in minutes with this simple step-by-step guide

Your Email Setup Journey

1
Access Client Area
2
Create Email Account
3
Configure Devices
4
Start Using Email
โœ… What You'll Accomplish By the end of this guide, you'll have professional email addresses set up for your business (like [email protected]), configured on all your devices, and ready to use. No technical experience required!

Why Professional Email Matters for Your Business

Your email address is often the first impression you make

Using a professional email address like [email protected] instead of a generic Gmail or Yahoo address helps you:

  • Build credibility with customers and partners who see you take your business seriously
  • Strengthen your brand by including your business name in every email you send
  • Look professional in proposals, invoices, and client communications
  • Keep work separate from personal email for better organization
  • Gain customer trust - studies show 90% of customers find branded emails more trustworthy
๐ŸŽ‰ Good News: Professional Email is Included! Unlike other hosting providers that charge $6-12 per month per email address, your professional email is included free with your WebOps Hosting plan. You can create unlimited email addresses at no extra cost.

Step 1: Access Your Email Management

Everything starts in your client area

๐Ÿ” Log Into Your Client Area

  1. Visit your client portal at the URL provided in your welcome email (https://www.webops.host/clientarea.php)
  2. Enter your credentials - your email address and the password you created during signup
  3. Click "Login" to access your dashboard
๐Ÿ’ก Can't Remember Your Password? Click the "Forgot Password?" link on the login page. You'll receive an email with instructions to reset it. Still having trouble? Contact our support team and we'll help you access your account.

๐ŸŽฏ Navigate to Your Hosting Service

  1. From your dashboard, look for the "Services" menu or "My Products & Services" section
  2. Click on your hosting plan - it will display your domain name and plan type (Starter, Business, or Growth)
  3. You'll see your service details page with various management options

๐Ÿ“ง Open Email Addresses Management

  1. On your hosting service page, scroll down to find the management options
  2. Look for "Email Addresses" in the list of available features
  3. Click "Email Addresses" to open the email management interface

You're now in your email management area! This is where you'll create and manage all your professional email addresses.

Step 2: Create Your First Email Account

Let's set up your professional email address

โž• Add a New Email Account

  1. Click the "Add Email Account" button at the top of the Email Addresses page
  2. A form will appear with several fields to complete

โœ๏ธ Fill in Your Email Details

Here's what each field means and how to fill it in:

Email Address / Username

Enter the part before the @ symbol. For example, if you want "yourname@yourdomain.com", just type "yourname"

Common email addresses to consider:
  • hello@ or contact@ - Friendly alternative to info@
  • support@ - Customer service and help requests
  • sales@ - Sales inquiries and quotes
  • yourname@ - Personal business email (e.g., john@yourbusiness.com)

Pro Tip: To reduce the volume of spam you receive, avoid creating an "info@" email address!

    Select Domain

    Choose which domain this email should use. If you have multiple domains on your account, they'll all appear here. Most people will have just one domain to choose from.

    Password

    Create a strong password for this email account. We recommend:

    • At least 12 characters long
    • Mix of uppercase, lowercase, numbers, and symbols
    • Something unique (not reused from other accounts)

    Tip: Use the "Generate Password" button to create a secure random password. Make sure to save it somewhere safe!

    Mailbox Quota (Storage Space)

    Choose how much storage this email account can use:

    • Unlimited: No storage restrictions (recommended for most users)
    • Limited: Set a specific size limit if you want to control storage usage

    For most business use, we recommend selecting "Unlimited" so you never have to worry about running out of space.

    โš ๏ธ Important: Save Your Password Securely Write down or save the password in a password manager before clicking "Create Account". You'll need this password to set up email on your devices. If you forget it, you can always reset it later, but saving it now will save time!

    โœ… Complete Email Creation

    1. Review your settings to make sure everything looks correct
    2. Click the "Create Account" or "Add Email Account" button
    3. Wait for confirmation - you should see a success message within a few seconds
    4. Your new email will appear in your Email Addresses list
    ๐ŸŽ‰ Congratulations! You've just created your first professional email address! It's now active and ready to send and receive messages. Next, let's set it up on your devices so you can start using it.

    ๐Ÿ”ข Creating Additional Email Addresses

    Need more email addresses? No problem! Simply repeat the process above. Common scenarios include:

    • Multiple team members: Create separate email addresses for each person (john@, sarah@, mike@)
    • Different departments: Sales, support, billing, and marketing can each have their own
    • Special purposes: Create addresses for specific projects, forms, or automated notifications

    All email addresses are included free with your hosting plan - create as many as you need!

    Step 3: Set Up Email on Your Devices

    Access your email from anywhere - computer, phone, or tablet

    ๐ŸŒ Two Ways to Access Your Email You can access your email in two ways: through webmail (using your web browser) or by configuring an email app on your devices. Most people use both - webmail when traveling and email apps for daily use.

    ๐ŸŒ Option 1: Access via Webmail (Easiest!)

    Webmail is the simplest way to check your email - no setup required! Just log in through your web browser.

    1. Return to your Email Addresses page in the client area
    2. Find the "Log In To Webmail" button (usually at the top of the page)
    3. Click it, and you'll be logged in automatically to your webmail interface
    4. Start using your email! You can send, receive, organize, and manage everything from the webmail interface
    โœจ Perfect for Quick Access Webmail is ideal when you're traveling, using a shared computer, or don't want to configure email apps. You can access it from any device with internet connection - just bookmark the webmail login page!

    ๐Ÿ“ฑ Option 2: Configure Email Apps on Your Devices

    For a better experience with notifications and offline access, set up your email in apps like Outlook, Apple Mail, Gmail app, or your phone's mail app.

    ๐Ÿ“ Settings You'll Need Before starting, gather these details. You can find them in your client area under your Email Addresses section:
    • Email address: Your full email (e.g., [email protected])
    • Password: The password you created earlier
    • Incoming server: mail.yourdomain.com
    • Outgoing server: mail.yourdomain.com

    Not sure about these settings? They're displayed in your client area, or just contact support and we'll provide them!

    Device-Specific Instructions

    ๐ŸชŸ Windows / Outlook

    Open Outlook, go to File โ†’ Add Account, enter your email and password. Outlook will attempt auto-configuration. If manual setup is needed:

    Account type: IMAP

    Incoming server: mail.yourdomain.com

    Port: 993 (SSL)

    Outgoing server: mail.yourdomain.com

    Port: 465 (SSL)

    ๐ŸŽ Mac / Apple Mail

    Open Mail, go to Mail โ†’ Add Account โ†’ Other Mail Account. Enter your email and password. Apple Mail will try to configure automatically. If needed, use manual settings:

    Account type: IMAP

    Incoming server: mail.yourdomain.com

    Port: 993 (SSL)

    Outgoing server: mail.yourdomain.com

    Port: 465 (SSL)

    ๐Ÿ“ฑ iPhone / iPad

    Go to Settings โ†’ Mail โ†’ Accounts โ†’ Add Account โ†’ Other โ†’ Add Mail Account. Enter your info:

    Name: Your name

    Email: [email protected]

    Password: Your password

    Description: Work Email

    iOS will auto-configure the servers. Tap "Save" when done!

    ๐Ÿค– Android

    Open Gmail app or your device's Email app โ†’ Add Account โ†’ Other. Enter your email and password. If manual setup is required:

    Account type: IMAP

    Server: mail.yourdomain.com

    Security type: SSL/TLS

    Port: 993 (incoming)

    Port: 465 (outgoing)

    ๐Ÿ”ง IMAP vs POP3 - Which Should You Use? We strongly recommend using IMAP (not POP3). IMAP keeps your email synchronized across all devices - when you read or delete an email on your phone, it updates on your computer too. POP3 downloads email to one device only, which can cause confusion.

    ๐Ÿงช Test Your Email Setup

    Let's make sure everything works correctly:

    1. Send a test email to yourself from another email address
    2. Check that you receive it in your newly configured account
    3. Reply to the test email to confirm sending works
    4. Check on multiple devices if you configured more than one
    โœ… Everything Working? Great! You're all set up and ready to start using your professional email. Your business now has a polished, professional communication channel.
    ๐Ÿšจ Something Not Working? Don't worry! Email setup can sometimes be tricky. Check the troubleshooting section below, or reach out to our support team. We're happy to configure your email for you or walk you through any steps that aren't working.

    Managing Your Email Accounts

    Common tasks you can handle yourself

    ๐Ÿ”‘ Changing Email Passwords

    Need to change an email password? It's easy:

    1. Go to your Email Addresses page in the client area
    2. Find the email account you want to update in the list
    3. Click the "Edit" or "Manage" button next to that account
    4. Enter a new password (or use the "Generate Password" button)
    5. Click "Save Changes"
    ๐Ÿ“ Important: If you change your email password, you'll need to update it in all email apps and devices where you've configured this account. Otherwise, they won't be able to connect.

    ๐Ÿ’พ Adjusting Storage Quotas

    You can change how much storage space each email account uses:

    1. Navigate to Email Addresses in your client area
    2. Click "Edit" or "Manage" next to the email account
    3. Modify the quota setting to your desired limit (or choose unlimited)
    4. Save your changes

    We generally recommend keeping email accounts on "Unlimited" storage unless you have a specific reason to limit them.

    ๐Ÿ—‘๏ธ Deleting Email Accounts

    โš ๏ธ Caution: This is Permanent! Deleting an email account removes all emails and cannot be undone. Make sure you've backed up any important messages before deleting an account.

    To delete an email account:

    1. Go to your Email Addresses page
    2. Find the account to delete in your list
    3. Click the "Delete" button (often a trash can icon)
    4. Confirm the deletion when prompted

    ๐Ÿ“Š Checking Email Storage Usage

    You can view how much storage each email account is using:

    • The Email Addresses page displays storage information for each account
    • You can see both used space and total quota
    • This helps you identify accounts that might need quota adjustments

    Troubleshooting Common Issues

    Solutions to the most frequent email problems

    โŒ "Cannot connect to email server" error

    Common causes and solutions:

    • Check that you're using the correct server name: mail.yourdomain.com
    • Verify you're using the right ports (993 for IMAP incoming, 465 for SMTP outgoing)
    • Ensure SSL/TLS is enabled in your email app settings
    • Confirm your email password is correct
    • Check your internet connection

    ๐Ÿ“ง "Username or password incorrect" error

    Try these solutions:

    • Make sure you're entering your FULL email address as the username ([email protected], not just "info")
    • Check for typos in your password - it's case-sensitive
    • Reset your password in the client area and try again
    • Ensure there are no extra spaces before or after your email/password

    ๐Ÿ“ฅ Email receiving works but sending doesn't

    This is usually an outgoing server configuration issue:

    • Verify SMTP authentication is enabled (requires username and password)
    • Check that the outgoing server is set to mail.yourdomain.com
    • Confirm you're using port 465 with SSL/TLS
    • Some ISPs block port 25 - try port 587 as an alternative

    โš ๏ธ "Mailbox quota exceeded" error

    Your email account is full:

    • Delete old emails and empty your trash/deleted items folder
    • Remove emails with large attachments
    • Increase your quota limit in the client area (or switch to unlimited)
    • Archive old emails to your computer to free up server space

    ๐Ÿ”„ Email not syncing between devices

    Make sure all devices are using IMAP (not POP3):

    • Check each device's email account settings
    • Confirm all are set to "IMAP" account type
    • If using POP3, delete the account and set it up again with IMAP
    • Wait a few minutes for sync to occur after making changes

    ๐Ÿ“ญ Not receiving emails from certain senders

    Check your spam folder and email filters:

    • Look in your spam/junk folder - the email might be there
    • Add the sender to your contacts/safe senders list
    • Check if you have any email filters that might be blocking the sender
    • Ask the sender to check if they received a bounce-back message
    • Contact our support team to verify the email isn't being blocked server-side

    ๐ŸŒ Email is very slow to send/receive

    Performance troubleshooting:

    • Check your internet connection speed
    • Try accessing email from a different network (like mobile data)
    • Clear your email app's cache
    • Reduce the number of emails stored on the server by archiving old ones
    • Contact support if the issue persists - we can check server performance

    Still Need Help?

    Our support team is here to help you with email setup and any issues you encounter. We can:

    • Configure your email on any device for you
    • Troubleshoot connection problems
    • Provide your specific mail server settings
    • Help with advanced configurations like email forwarding
    • Walk you through any step that's confusing

    Contact Support:

    Email: support [at] webops.host

    Support Portal: Available through your client area or at www.webops.host/submitticket.php

    Hours: 9am-5pm, 7 days a week (24/7 for emergency requests)

    Email Best Practices

    Tips to get the most from your professional email

    ๐Ÿ” Security Best Practices

    • Use strong, unique passwords for each email account
    • Change passwords regularly (every 3-6 months is ideal)
    • Be cautious of phishing emails - don't click suspicious links or download unexpected attachments
    • Never share your email password with others
    • Log out of webmail when using public computers
    • Enable two-factor authentication if available for your client area

    ๐Ÿ“‹ Organization Tips

    • Create folders to organize emails by project, client, or topic
    • Use descriptive subject lines when sending emails
    • Set up filters/rules to automatically organize incoming mail
    • Delete or archive old emails regularly to keep things tidy
    • Unsubscribe from newsletters you no longer read
    • Use signatures with your contact info and professional details

    ๐Ÿ“ง Professional Email Etiquette

    • Respond promptly to business inquiries (within 24 hours when possible)
    • Use professional language and proper grammar
    • Keep emails concise and focused
    • Include a clear subject line that summarizes your email
    • Proofread before sending to catch typos and errors
    • Use your professional email for all business communications

    ๐Ÿ’พ Backup Recommendations

    While we backup your email data daily as part of your hosting service, we recommend keeping local backups of critical emails:

    • Use IMAP so your emails are stored on the server and on all your devices
    • Archive important emails to your computer periodically
    • Save critical attachments to cloud storage or your hard drive
    • Export contact lists regularly to prevent data loss

    Next Steps for Your Website

    Now that your email is set up, what's next?

    ๐Ÿš€ Get Your Website Live

    If you haven't already, launch your website with our Website Jumpstart service. We'll have you online in 24 hours.

    Learn about Website Jumpstart โ†’

    ๐Ÿ“ Set Up Email Forwarding

    Want emails from one address to automatically go to another? Set up email forwarders in your client area.

    Contact support for help โ†’

    โœ‰๏ธ Professional Email Signature

    Create a professional email signature with your contact details, logo, and social media links.

    ๐Ÿ”„ Content Updates

    Need help updating your website regularly? Our Content Operations team can handle that for you.

    Learn about Content Operations โ†’

    Questions About Email Setup?

    Our team is here to help with any step of the process. We can even set up your email for you and send you a secure, temporary link to your email credentials!

    Contact Support
    WordPress
    UpCloud
    Plesk
    LiteSpeed
    Imunify360
    New Relic
    Quic.Cloud
    WooCommerce
    Complianz
    MailPoet
    WPML

    Hosting

    • WordPress Hosting
    • Business Email
    • Partner Network

    Platform

    • Technology Stack
    • WordPress Plugins
    • WordPress Themes

    Domains

    • Domain Search
    • Register a Domain
    • Transfer Domain

    Support

    • 24/7 Support
    • Getting Started

    Company

    • About Us
    • Contact Us

    Legal

    • Terms of Service
    • Acceptable Use Policy
    • Privacy Policy
    • Disclaimer
    • Domain Rights
    Copyright © 2025 WebOps Hosting. All Rights Reserved.