Managing DNS Records from your Client dashboard

DNS Management Made Simple

Our client dashboard offers a streamlined way to manage your DNS settings directly, without needing to access the Plesk panel. While our team is always available to handle DNS changes for you, we understand that some clients prefer direct control over their DNS settings. This guide shows you how to use our integrated dashboard for DNS management.

Remember: Whether you choose to manage DNS records yourself or need our assistance, we're here to support you every step of the way.

Available Features

Our client dashboard provides everything you need for efficient DNS management:

  • User-friendly DNS management interface
  • Real-time synchronization with our systems
  • Support for all common DNS record types
  • Bulk record management options
  • Instant record verification

Accessing DNS Management

Step 1: Dashboard Login

Begin by accessing your client dashboard:

Client Dashboard Login Page

Step 2: Navigate to Your Services

Access your hosting services:

Services Overview Page

Step 3: Open DNS Settings

Find the DNS management section:

DNS Management Access

Step 4: Select Your Domain

Choose the domain you want to manage:

Select Domain to Manage

Working with DNS Records

Viewing Your DNS Records

The DNS management interface shows all your current records in an easy-to-read format. For security, the records in the example below have been obscured:

DNS Records Overview

Creating New DNS Records

If you need to add a new DNS record:

Adding a New DNS Record

Adding a New DNS Record

Modifying Existing Records

To update an existing record:

Editing a DNS Record

Removing DNS Records

To delete unnecessary records:

Deleting DNS Records

Two Ways to Manage Your DNS

Option 1: Self-Service Through Dashboard

If you're comfortable managing DNS yourself:

  • Follow the steps above to access DNS settings
  • Make your desired changes
  • Verify the changes after implementation
  • Contact us if you need any assistance

Option 2: Let Us Handle It

Prefer to have our team make the changes? Simply provide:

  • Your domain name
  • The changes you need
  • Any specific requirements or timeline
  • We'll handle everything for you

Important Information

  • DNS changes typically take 24-48 hours to fully propagate
  • Default TTL (Time To Live) is set to 3600 seconds (1 hour)
  • Some records are protected and cannot be modified for security
  • We recommend verifying all changes after implementation

Need Assistance?

Our team is here to help with any DNS-related needs:

  • Support Hours: 9 AM - 5 PM, 7 days a week
  • Emergency Support: Available 24/7
  • Email: support [at] webops [dot] host
  • Support Tickets: Submit a Ticket

Remember: While you have the option to manage DNS records yourself through our dashboard, our team is always ready to assist. Whether you need help with changes or prefer us to handle everything, we're here to ensure your DNS is configured correctly.

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