The Plesk Firewall is a security tool that our team uses to protect your server by controlling network traffic. While we handle all firewall configuration and maintenance, this article explains how we implement these security measures to protect your hosting environment.
Note: As part of our managed hosting service, our team handles all firewall configuration and maintenance. You never need to manage these settings directly - simply contact our support team with any security requirements or concerns.
How We Configure Firewall Protection
Our team implements firewall protection through two main components:
- Policies: Broad rules that control overall server traffic
- Rules: Specific configurations for individual services and ports
Standard Security Measures We Implement
- Web server protection (ports 80/443)
- Mail service security (ports 25, 110, 143, 465, 587, 993, 995)
- FTP access protection (ports 20/21)
- SSH security (port 22)
- Database connection protection (port 3306)
Advanced Security Features
- IP-based access control
- Port-specific restrictions
- Country-based traffic filtering
- Custom security rules for specific services
- Traffic monitoring and logging
Firewall Protection Options We Manage
- Incoming Traffic Control: Filtering connections to your server
- Outgoing Traffic Control: Managing connections from your server
- Service-Specific Rules: Custom configurations for different applications
- Geographic Restrictions: Blocking traffic from specific countries when needed
Implementation Timeline
- Standard firewall changes: 1-2 hours
- Complex security configurations: 2-4 hours
- Emergency security updates: Immediate priority handling
Best Practices We Follow
- Regular security rule updates
- Proactive threat monitoring
- Regular security audits
- Backup of firewall configurations
- Performance impact monitoring
Remember: Your server's firewall is a critical security component that we actively manage and monitor. If you notice any security concerns or need modifications to your security configuration, please contact our support team immediately.
Getting Support
For firewall-related requests:
- Email: support [at] webops [dot] host
- Support ticket system: Available through your client portal
- Emergency support: Available 24/7
