This guide explains how to configure automatic reply (out of office) messages for your email account using the Plesk Control Panel.

Step-by-Step Instructions

1. Access Mail Settings
   • Log into Plesk control panel
   • Click on "Mail" in the main navigation

2. Configure Auto-Reply
   • Select the email address you want to configure
   • Click on the "Auto-Reply" tab

3. Enable Auto-Reply
   • Check the "Switch on auto-reply" box

Auto-Reply Settings

Configure the following options for your auto-reply message:

• Subject Line
  • Enter the subject for your automatic response
  • Keep it professional and clear
• Message Format
  • Recommended: Use "Plain text" format
  • Ensures compatibility with all email clients
• Message Content
  • Type your out of office message
  • Include return date if applicable
  • Provide alternative contact if necessary
• Additional Options
  • Forward to: Optional email forwarding address
  • Response frequency: Limit responses per sender
  • Attachments: Add files if needed
  • End date: Set automatic disable date

Disabling Auto-Reply

To turn off the automatic response:

• Return to the Auto-Reply tab
• Uncheck "Switch on auto-reply"
• Click "OK" to save changes

Best Practices

• Keep messages brief and professional
• Include return date when applicable
• Provide alternative contact information
• Set an end date if known
• Test the auto-reply by sending yourself an email

Note: If you need assistance with configuring auto-reply messages, please contact our support team.

Getting Support

For help with auto-reply configuration:

• Email: support [at] webops [dot] host
• Support ticket system: Available through your client portal
• Emergency support: Available 24/7