Plesk provides robust backup and restore capabilities that our team uses to ensure your website data is protected. While we handle all technical aspects of backup management, understanding these features helps explain how we safeguard your websites.
Note: As part of our managed hosting service, our team handles all backup configurations and restore operations. Simply submit your backup or restore requirements through our support system, and we'll implement them for you.
Backup Types We Manage
- Full Server Backup: Complete system state including all websites and configurations
- Domain Backup: Individual website content, databases, and settings
- Configuration Backup: Server and domain-specific settings
- Database Backup: Standalone database archives
How We Manage Backups Through Plesk
Our team uses Plesk's secure interface to manage all backup operations:
- Access the Backup Manager:
- Configure backup settings:
- View backup repository:
Backup Schedule and Retention
- Daily Backups
- Performed during off-peak hours
- 3-month retention period
- Off-site storage for disaster recovery
- Weekly Backups
- Full system state backup
- 4-week retention period
- Stored in separate secure location
Restore Operations
When you request a restore, we follow these steps:
- Select restore point
- Choose restore options:
- Verify restored data
Common Backup Scenarios We Handle
- Pre-update safety backups
- Development stage preservation
- Emergency recovery points
- Content rollback requests
- Database restoration
Requesting Backup Operations
To request a backup or restore, please provide:
- Domain name requiring backup/restore
- Type of backup needed
- Specific restore point (if applicable)
- Urgency level of request
Implementation Timeline
- Standard backups: Automated daily schedule
- Manual backups: Within 30 minutes
- Standard restores: 1-2 hours
- Emergency restores: Priority handling
Best Practices We Follow
- Multiple backup copies
- Regular integrity testing
- Secure encrypted storage
- Automated verification
- Off-site replication
Remember: While Plesk provides comprehensive backup capabilities, you never need to handle these operations directly. Our team manages all aspects of backup and restore operations for your domains.
Getting Support
For backup-related requests:
- Email: support [at] webops [dot] host
- Support ticket system: https://www.webops.host/submitticket.php
- Emergency support: Available 24/7
