How to Reset or Change Your Client Portal Password

Introduction

Managing your client portal password is an important aspect of account security. While our team handles all technical aspects of your hosting services, we've made it simple and secure to manage your portal access. This guide covers both resetting a forgotten password and changing your existing password.

Resetting a Forgotten Password

If you can't remember your password, follow these simple steps to regain access to your account:

1. Visit our client portal login page at https://www.webops.host/login
2. Click the 'Forgot Password?' link below the login form
3. Enter the email address associated with your account
4. Check your email inbox for the password reset link
5. Click the link in the email to create a new password
6. Follow the password requirements provided on the reset page

Changing Your Password While Logged In

To change your password when you're already logged into the client portal:

1. Log into your client portal
2. Click on your name in the top right corner
3. Select 'Change Password' from the menu
4. Enter your current password
5. Enter your new password twice to confirm
6. Click 'Save Changes' to update your password

Password Requirements

For your security, your password must meet the following requirements:

• Use both uppercase and lowercase characters
• Include at least one symbol (# $ ! % & etc.)
• Avoid dictionary words
• Make it unique and not used for other accounts

Password Security Tips

To keep your account secure, we recommend:

• Never share your password with others
• Use a unique password for your client portal
• Consider using a password manager
• Change your password periodically
• Use the 'Generate Password' button for a strong, random password

Need Assistance?

If you encounter any issues while resetting or changing your password, our support team is here to help:

• Regular Support Hours: 9 AM - 5 PM, 7 days a week
• Emergency Support: Available 24/7
• Email: support [at] webops [dot] host
• Support Tickets: Submit a Ticket

Remember, while we've made password management straightforward, you're never alone in managing your account security. If you need any assistance or have concerns about your account access, don't hesitate to reach out to our support team.