Your Brand. Our Support Team Behind It.

Your customers get fast, knowledgeable responses to every support ticket. They see your name, your brand, your reputation for great service. Because your site runs on our infrastructure, we don't just advise—we resolve.

View Support Plans How It Works
100% White-Label Under 4-Hour Response Full-Stack Server Access 30-Day Money-Back Guarantee
Tickets Pile Up
Your team is stretched thin, balancing client work with support requests. Tickets sit for days, frustrating your users and damaging your brand's reputation.
Hiring Is Expensive
A dedicated US-based support person costs $3,000 to $5,000 per month, plus benefits and training. It's a huge overhead jump for a growing agency.
WordPress Is Specialized
Generic helpdesks can't troubleshoot complex plugin conflicts, theme rendering issues, or server-level hosting errors. You need WordPress experts.
The Problem

Support Tickets Should Not Be Your Bottleneck

Providing excellent support is hard when you're trying to grow your business. We take the technical burden off your shoulders.

Tickets Pile Up

Your team is stretched thin balancing client work with support requests that sit for days.

Hiring Is Expensive

A dedicated US-based support person costs $3,000 to $5,000 per month plus benefits.

WordPress Is Specialized

Generic helpdesks can't troubleshoot plugin conflicts, theme issues, or server-level errors.

The Process

How White-Label Support Works

We seamlessly integrate into your existing workflow, becoming an invisible extension of your team.

We Already Have Access

API integration for Awesome Support, Zendesk, and Freshdesk with full server-level access.

We Learn Your Voice

We build a knowledge base from your docs and match your brand's unique tone of voice.

We Resolve, Not Just Respond

Full server access means we actually fix problems instead of bouncing tickets around.

Who It's For

Built for WebOps Hosting Customers

Our white-label helpdesk is designed specifically for high-growth digital businesses hosted on our platform.

Agencies & Resellers

Focus on winning new clients while we handle day-to-day support under your brand.

LMS & Membership Platforms

Expert support for LearnDash, BuddyBoss, MemberPress, and WooCommerce Memberships.

Organizations Without IT Staff

An instant, invisible support department so your non-technical team can focus on their jobs.

By The Numbers

Support Backed by Deep WordPress Expertise

<4hr
Average Response Time
18+
Years WordPress Experience
125+
WordPress Sites Managed
Pricing

Simple, Predictable Pricing

Choose the tier that matches your monthly ticket volume. No hidden fees.

Relay

Perfect for small agencies starting out.
$150.00
$125.00 /month
Billed annually at $1,500
Save $300 with annual billing
Select Relay
30-day money-back guarantee

What's Included

  • 25 tickets/mo
  • White-label responses
  • <4hr response time
  • Custom Knowledge Base
  • Helpdesk API integration
  • Escalation path
  • Monthly report
Most Popular

Dispatch

For growing businesses scaling support.
$350.00
$290.00 /month
Billed annually at $3,480
Save $720 with annual billing
Select Dispatch
30-day money-back guarantee

What's Included

  • 75 tickets/mo
  • <2hr response time
  • Canned responses setup
  • Ticket trend analysis
  • Weekly reports
  • KB maintenance
  • Everything in Relay included

Operations

Scale without volume limits.
$750.00
$625.00 /month
Billed annually at $7,500
Save $1,500 with annual billing
Select Operations
30-day money-back guarantee

What's Included

  • 200 tickets/mo
  • <1hr response time
  • Dedicated support lead
  • Custom SLA definitions
  • Multi-platform support
  • Real-time dashboard
  • Everything in Dispatch included

Need more than 200 tickets per month? Contact us for custom pricing.

Common Questions

Frequently Asked Questions

Will my customers know they are talking to WebOps Hosting?
No. Our support is 100% white-labeled. We respond using your brand name, follow your tone of voice, and operate through your chosen helpdesk software. To your customers, we are just your highly skilled support team.
What helpdesk platforms do you support?
We integrate via API with Awesome Support (WordPress plugin), Zendesk, Freshdesk, and HelpScout. If you use a different system, contact us to see if we can accommodate it.
What happens with "beyond scope" tickets?
If a customer requests custom development, major design changes, or something outside the standard support purview, we follow your escalation rules. Typically, we will reply to the customer explaining that the request requires a quote from your team, and then escalate the ticket to your internal project manager.
What happens if we go over our monthly ticket limit?
We won't suddenly stop supporting your customers. If you exceed your limit in a given month, we will bill you a standard overage rate per ticket. If you consistently exceed your limit, we'll recommend upgrading to the next tier for better cost efficiency.
How long does onboarding take?
Typically 1 to 2 weeks. This gives us time to ingest your documentation, learn your brand voice, test our API connections to your helpdesk, and do a soft launch where your team reviews our drafted responses before they are sent.
Do our sites have to be hosted with WebOps?
Yes. Our Helpdesk as a Service is an exclusive add-on for WebOps Hosting customers. The reason we can provide such fast, effective resolutions is because our support team has direct, root-level access to the infrastructure powering your sites.

Stop Losing Customers to Slow Support

Scale your agency effortlessly by letting our WordPress experts handle your helpdesk. Your brand. Our expertise. Works seamlessly with our managed hosting and update management features.

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Plans from $125 USD/mo • 30-Day Money-Back Guarantee • Cancel Anytime