Introduction
As part of our commitment to providing enterprise-grade hosting solutions, every WebOps Hosting account includes premium DNS service powered by Amazon Route 53 - at no additional cost. While basic DNS comes standard with most domain registrations, we've invested in Route 53's global infrastructure to ensure optimal performance and reliability for your clients' websites.
Understanding DNS Service Levels
There are typically two tiers of DNS service available:
Basic DNS Service
- Included with domain registration
- Basic functionality for web and email services
- Limited features and capabilities
- Often tied to specific hosting servers
Premium DNS (Included with WebOps)
- Global AnyCast network
- Automated failover protection
- DDoS attack prevention
- Optimized query routing
- Enhanced reliability and speed
Why We Choose Amazon Route 53
Our DNS infrastructure leverages Amazon's Route 53 service to provide:
- Global network presence
- Intelligent query routing
- Built-in redundancy
- Advanced DDoS protection
- Industry-leading uptime
Key Benefits
- Faster DNS resolution worldwide
- Improved website availability
- Enhanced security protection
- Automatic failover capability
- Seamless integration with our hosting platform
DNS Management Options
While we handle all DNS configuration and maintenance by default, you have flexible management options:
Self-Service Management
- Access through Plesk control panel
- Direct DNS record management
- Real-time configuration updates
- User-friendly interface
Managed Service (Recommended)
- Full configuration by our team
- Expert DNS optimization
- Proactive monitoring
- Immediate support assistance
Need Assistance?
While you can manage DNS settings through the Plesk control panel, our team is always here to handle any DNS changes or answer questions. Simply contact our support team:
- Available 7 days a week, 9 AM to 5 PM
- 24/7 emergency support
- Email: support [at] webops [dot] host
- Support ticket system: Submit a Ticket
Let us handle your DNS management while you focus on growing your agency. Our premium DNS service ensures your clients' websites remain fast, secure, and always accessible.
