How to Update Your Contact Information in the Client Portal

Introduction

While our team handles all technical aspects of your hosting services, you may occasionally need to update your contact information to ensure you receive important communications about your account. This guide will walk you through the simple process of updating your contact details in our client portal.

Accessing Your Profile Settings

Client portal profile settings page

To update your contact information:

  1. Log in to your client portal at www.webops.host/clientarea.php
  2. Click on "My Profile" in the top navigation menu
  3. Select the "Profile" tab if not already selected

Available Contact Information Fields

In your profile, you can update the following information:

  • First Name and Last Name
  • Company Name (if applicable)
  • Email Address (primary contact email)
  • Complete Mailing Address:
    • Street Address (two lines available)
    • City
    • State/Region
    • Postal/ZIP Code
    • Country
  • Phone Number
  • Language Preference
  • Tax ID (if applicable)

Additional Settings

While updating your contact information, you can also manage:

  • Default Payment Method
  • Billing Contact Preferences
  • Email Notification Preferences
  • Marketing Communications Opt-in/out

Saving Your Changes

After updating your information:

  1. Review all changes carefully
  2. Click the "Save Changes" button at the bottom of the page
  3. You'll receive a confirmation email at your new email address if you changed it

Need Assistance?

While updating your contact information is designed to be straightforward, our support team is always here to help:

  • Regular Support Hours: 9 AM - 5 PM, 7 days a week
  • Emergency Support: Available 24/7
  • Email: support [at] webops [dot] host
  • Support Tickets: Submit a Ticket

If you need any help updating your contact information or have questions about your account settings, don't hesitate to reach out to our support team. We're here to ensure your account information stays current and accurate.

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