Introduction
At WebOps Hosting, we've made billing as straightforward as possible. This guide explains our payment methods and how automatic billing works to keep your services running smoothly.
Available Payment Methods
We accept the following secure payment options:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Bank Transfers (contact our billing team for details)
How Payment Methods Work
When you provide a payment method, here's what you need to know:
- Your stored payment method becomes your default method for all billing
- The system automatically uses this method for recurring charges
- You must always have a default payment method on file
- All transactions are processed in USD
During Checkout
When making a payment during checkout:
- Your card details are automatically saved for future use
- The payment method you use becomes your default method unless specified otherwise
Managing Your Payment Methods
You can manage your payment methods through your client portal:
- Log in to your client portal
- Go to Billing > Payment Methods
- Here you can:
- View all saved payment methods
- Update card information
- Change your default payment method
- Add new payment methods
Automatic Billing
To ensure uninterrupted service:
- The system automatically attempts recurring charges using your default payment method
- If no payment method is on file, you'll receive an email to log in and pay manually
- You can update your payment method at any time through the client portal
Payment Security
Your financial security is our priority:
- All payment processing is PCI-DSS compliant
- Transactions are SSL-encrypted
- Payment information is securely stored with our payment processor
Need Assistance?
Our billing team is here to help with any payment-related questions:
- Regular Support Hours: 9 AM - 5 PM, 7 days a week
- Emergency Support: Available 24/7
- Email: support [at] webops [dot] host
- Support Tickets: Submit a Ticket
Have questions about payment methods or need help updating your billing information? Our team is ready to assist - we're committed to making your payment experience as smooth as possible.
