This guide provides detailed manual setup instructions for configuring your email account across various email clients. Use these settings if automatic configuration fails or you prefer manual setup.
Universal Server Settings
Incoming Mail Server (IMAP)
- Server: mail.yourdomain.com
- Port: 993
- Security: SSL/TLS
- Authentication: Normal Password
- Username: Your full email address
Outgoing Mail Server (SMTP)
- Server: mail.yourdomain.com
- Port: 465
- Security: SSL/TLS
- Authentication: Normal Password
- Username: Your full email address
Client-Specific Setup Instructions
Mozilla Thunderbird
- Open Thunderbird
- Select Menu → Account Settings → Account Actions
- Click "Add Mail Account"
- Enter your name, email address, and password
- Click "Configure manually"
- Enter the server settings as listed above
- Click "Done" to complete setup
Microsoft Outlook
- Open Outlook
- File → Add Account
- Enter your email address
- Choose "Advanced options" → "Let me set up my account manually"
- Choose IMAP
- Enter server settings as listed above
- Click "Next" to complete setup
Gmail (Android)
- Open Gmail app
- Tap profile picture → Add another account → Other
- Enter your email address
- Choose "Personal (IMAP)"
- Enter password
- Enter incoming and outgoing server settings
- Choose sync options
- Complete setup
Apple Mail (macOS)
- Open Mail app
- Click Mail → Add Account in the menu bar
- Select "Other Mail Account" and click "Continue"
- Enter your name, email address, and password
- When automatic setup fails, enter the server settings listed above
- Click "Sign In" to complete setup
iOS Mail
- Open Settings → Mail → Accounts
- Tap Add Account → Other → Add Mail Account
- Enter your name, email, password
- Tap Next
- Select IMAP
- Enter incoming and outgoing server settings
- Tap Save
Windows Mail
- Open Windows Mail app
- Click Settings (gear icon) → Manage Accounts
- Click "Add account" → "Advanced setup" → "Internet email"
- Enter your details and server settings as listed above
- Enable SSL for both incoming and outgoing servers
- Click "Sign in" to complete setup
Airmail (iOS/macOS)
- Open Airmail
- Tap menu icon → Accounts → Add Account
- Select "Other"
- Enter your email address
- Choose IMAP
- Enter server settings as listed above
- Tap "Done" to complete setup
Spark (iOS/macOS/Android)
- Open Spark
- Tap "Add Account"
- Choose "Other"
- Enter your email address
- Select "Manual Setup"
- Enter server settings as listed above
- Tap "Done" to finish setup
Troubleshooting Common Issues
Connection Errors
- Verify internet connectivity
- Check server names and ports
- Confirm SSL/TLS settings
Authentication Failed
- Double-check username format (use full email address)
- Verify password
- Check account status
Sync Issues
- Review sync settings
- Check storage space
- Verify folder permissions
Best Practices
- Enable two-factor authentication when available
- Use strong, unique passwords
- Regularly update your email client
- Configure appropriate sync settings
- Set message size limits as needed
Getting Support
For email setup assistance:
- Email: support [at] webops [dot] host
- Support ticket system: Available through your client portal
- Emergency support: Available 24/7