Configure your email account in Mozilla Thunderbird using either our automated setup methods or manual configuration.
Automated Setup Method
- Open Mozilla Thunderbird
- Click "Add Mail Account" in the "Account settings" menu
- Specify the following:
- Your name, as you want it to appear in messages you send
- Your email address and password
- Click "Continue"
- Thunderbird will automatically set up the settings
Manual Setup Method
If automatic configuration fails, follow these steps:
- Launch Thunderbird
- Open Mozilla Thunderbird
- Select Menu → Account Settings → Account Actions → Add Mail Account
- Initial Setup
- Enter your name
- Enter email address
- Enter password
- Click "Configure manually"
- Configure Server Settings
- Incoming Server (IMAP)
- Server: mail.yourdomain.com
- Port: 993
- SSL/TLS: Yes
- Authentication: Normal Password
- Outgoing Server (SMTP)
- Server: mail.yourdomain.com
- Port: 465
- SSL/TLS: Yes
- Authentication: Normal Password
- Incoming Server (IMAP)
- Complete Setup
- Click "Done" or "Finish"
- Verify connection settings
Troubleshooting
- If Automated Setup Fails
- Check your internet connection
- Verify your email address is correct
- Try the manual setup method
- If Manual Setup Fails
- Verify server names and ports
- Check SSL/TLS settings
- Confirm password is correct
- Contact support if issues persist
Getting Support
For Thunderbird setup assistance:
- Email: support [at] webops [dot] host
- Support ticket system: Available through your client portal
- Emergency support: Available 24/7