Introduction
As your dedicated technical partner, we've designed our client portal to be straightforward and user-friendly. While our team handles all the technical aspects of your hosting services, your client portal provides easy access to your account information, billing details, and support resources. This guide will walk you through the essential features of your portal.
Accessing Your Client Portal
Your client portal can be accessed at any time through:
- Our website: www.webops.host (click 'Client Login')
- Direct portal link: https://www.webops.host/clientarea.php
Dashboard Overview
Your dashboard provides quick access to:
- Active services and their status
- Recent support tickets
- Upcoming invoices
- Important announcements
- Account notifications
Managing Your Profile
Under 'Account Details', you can:
- Update contact information
- Change your password
- Set communication preferences
- View email history
Payment Methods
Access your billing details to:
- Add new payment methods
- Update payment methods
My Invoices
Access "My Invoices" to view your past and current invoices.
Support Access
Through your portal, you can:
- Submit new support tickets
- Track existing tickets
- Access our knowledge base
- View system status updates
Need Assistance?
While the client portal is designed to be user-friendly, our team is always here to help you with any aspect of account management:
- Regular Support Hours: 9 AM - 5 PM, 7 days a week
- Emergency Support: Available 24/7
- Email: support [at] webops [dot] host
- Support Tickets: Submit a Ticket
Remember, you never need to handle technical aspects yourself - our expert team is here to manage everything while you focus on your business. If you have any questions about using the client portal or need assistance with any account management tasks, don't hesitate to reach out to our support team.
